What Site Supervisors Should Do During a BSR Site Visit

From 2026 onwards, a Building Safety Regulator site visit is not an exceptional event. It is a normal part of operating a regulated construction site.

On higher-risk buildings, inspectors are attending live projects, walking workfaces, reviewing installations and testing whether dutyholders are genuinely in control of the build. For site supervisors, this means the regulator is no longer something that exists at Gateway submissions or handover. The regulator is now part of daily construction reality.

A BSR site visit is not an audit. It is a regulatory inspection.

And the site supervisor sits at the centre of it.

The Site Supervisor Is Now a Regulatory Interface

Under the Building Safety Act, the site supervisor is no longer just a delivery role. It is now a regulated control role.

Supervisors are the operational interface between the dutyholders and the regulator. They are responsible for ensuring that what is being built on the ground matches what has been approved, that safety-critical systems are being installed correctly, and that evidence of compliance is being captured in real time.

When a BSR inspector arrives on site, the supervisor becomes one of the first points of contact.

The way the supervisor responds, the way records are presented, and the way installations are explained all contribute to the regulator’s assessment of whether the project is genuinely under control.

What the Regulator Is Trying to Establish

The purpose of a BSR site visit is not to catch minor defects or procedural mistakes. The regulator is trying to answer a much bigger question:

Is this building being constructed safely?

To answer that, inspectors look for operational control. They want to see that:

The approved design is being followed
Fire and structural systems are being installed correctly
Change control is being applied properly
Inspections are taking place in real time
Products conform to the approved specification
Records are complete, accurate and attributable

The site supervisor is the person who connects all of those systems together on the ground.

What a Site Supervisor Should Do When an Inspector Arrives

When a BSR inspector arrives on site, the first responsibility of the supervisor is to maintain control of the working environment.

The site should remain calm, professional and operational. There is no reason to stop work unless instructed. Inspectors expect to see live construction activity. That is the whole point of the visit.

The supervisor should immediately inform the Site Manager and senior site leadership that the regulator is on site. Regulatory inspections are managed at senior level, but the supervisor remains responsible for operational control of the workfaces.

The inspector will normally ask who is responsible for the area they are inspecting. The supervisor should be ready to explain what work is taking place, what systems are being installed, and how compliance is being managed.

At this point, the supervisor is not representing themselves. They are representing the dutyholder.

How Supervisors Should Handle Site Questions

BSR inspectors will ask operational questions.

They will ask how installations are being inspected.
They will ask how fire stopping is being verified.
They will ask how products are checked for conformity.
They will ask how changes are controlled.
They will ask how records are maintained.

These questions are not a test of memory. They are a test of systems.

A compliant supervisor does not rely on personal knowledge. They rely on evidence.

The correct response is always to show the system. Show the inspection regime. Show the photographic record. Show the product certificates. Show the change control process. Show the daily diary.

If something is not recorded, it does not exist.

What Supervisors Should Never Do

There are three things a site supervisor should never do during a BSR site visit.

The first is guess.

If you do not know the answer to a question, say so. Then direct the inspector to the Site Manager or the relevant dutyholder representative. Guessing creates risk. Incorrect information creates liability.

The second is argue.

Regulatory inspections are not commercial negotiations. If the inspector identifies a concern, it is recorded. You can address it through formal channels, but arguing on site only escalates the situation.

The third is hide information.

Inspectors have legal powers of access. Attempting to restrict access, delay records, or withhold information is treated as a compliance failure in itself.

Transparency is not optional.

How Installations Are Assessed on Site

When inspectors walk the site, they are looking for alignment between four things:

The approved design
The physical installation
The inspection record
The photographic evidence

If any one of those elements does not align, the installation is treated as non-compliant until proven otherwise.

This is why supervisors must understand the approved drawings, the inspection regime and the installation methodology for safety-critical systems.

You cannot manage compliance if you do not understand what compliance looks like.

The Supervisor’s Role in Change Control

One of the most common reasons for regulatory intervention is uncontrolled change.

Material substitutions, detail modifications, sequencing changes and temporary works alterations must all be formally assessed and approved before implementation.

If a supervisor allows a change to be installed without approval, that change becomes a regulatory breach.

During a site visit, inspectors will often ask:

What has changed from the approved design?
How was it assessed?
Who approved it?
Where is the record?

If the supervisor cannot answer those questions, the project is exposed.

What Happens After the Inspector Leaves

A BSR site visit does not end when the inspector leaves site.

Any findings are formally recorded.
Any concerns are escalated.
Any non-compliances are tracked.
Any enforcement action is documented.

The supervisor may be asked to provide further evidence, additional photographs, inspection records or clarification statements.

The visit becomes part of the building’s permanent safety record.

Why Supervisors Now Carry Personal Liability Exposure

Under the Building Safety Act, accountability does not stop at company level.

If a serious incident occurs, investigators will look at:

Who was in control
Who signed the records
Who allowed the work
Who approved the change
Who inspected the installation

The daily diary, inspection records and photographic evidence all identify individuals.

In regulatory terms, the supervisor is no longer anonymous.

They are part of the legal safety case.

What This Means for Site Supervisors in 2026

In 2026, a site supervisor must operate as if the regulator is always watching.

Every installation is evidence.
Every inspection is a declaration.
Every signature is a legal statement.
Every photograph is a compliance record.

This does not make the job harder, it makes it more important. The site supervisor is no longer just delivering a building, they are delivering a regulated safety asset.
 
Image © London Construction Magazine Limited
 
Mihai Chelmus
Expert Verification & Authorship: 
Founder, London Construction Magazine | Construction Testing & Investigation Specialist
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