Arrival, the fintech company transforming how rent and household finances are managed across the property sector by offering a one-stop solution to consolidate utility payments, has raised £500,000 in a pre-seed funding round led by leading UK venture capital firm Fuel Ventures.
Arrival was founded to simplify bill payments and offer the best tariffs, addressing the exploitation of tenants by Big Energy and Telecoms, which leaves them on expensive default tariffs. The platform tackles recurring friction within the massive market of 4.6 million privately rented households in England, where high annual turnover is a key characteristic.
Left: Rosie Kirk (Founder, Arrival) Centre: Mark Pearson (Founder, Fuel Ventures) Right: Harry Hanlon (Founder, Arrival)
Research shows the average tenant spends nearly half a day setting up utilities when moving. Arrival's B2C solution cuts this to under three minutes to set up all household utilities from electricity, gas, rent, water, internet, council tax, and TV licence. The platform guarantees the cheapest tariff and consolidates all payments, operating on a transparent £12.99 management fee.
For B2B operators, the platform saves an average of 90 minutes per property on utility management and offers the cheapest managed rent collection product - up to 4x more cost-effective than alternative providers such as OpenRent.
Arrival tackles the substantial cost of rent arrears, estimated at over £470 million annually for UK landlords. With a target of reaching 1 million units under management by year-end, the £500,000 funding will accelerate growth, specifically focusing on scaling partnerships in the Build to Rent sector, following the appointment of Clare Johnson, Director at Centrick.
Harry Hanlon, founder of Arrival, said: “We founded Arrival because the system for managing household utilities is fundamentally broken and exploitative. Tenants are currently wasting critical time - nearly half a day every month - and are often paying thousands more than necessary by remaining on expensive, default tariffs. We built Arrival to solve this exact problem, offering a comprehensive solution that takes under three minutes to set up and guarantees the cheapest tariff, giving renters control back and eliminating life admin worry. This funding is crucial for scaling our platform faster and accelerating strategic partnerships, especially within the rapidly growing Build to Rent sector.”
Mark Pearson, Founder of Fuel Ventures, said: “Arrival is addressing a clear and costly inefficiency within the UK private rental sector. The team has demonstrated strong early traction by offering a solution that delivers clear, tangible value to both tenants and property operators. With a deep understanding of their customers’ needs, Arrival is well-positioned to transform how household finances are managed. We are excited to support the team as they continue to scale the platform.”