Hilton London Metropole is carrying out a multi-million-pound refurbishment of 363 bedrooms in its West Wing at 225 Edgware Road, with the work being delivered floor by floor. The family-focused refurbishment is already underway and the full West Wing is expected to reopen in November 2026. The programme introduces redesigned rooms for larger groups, including connecting configurations capable of accommodating up to eight guests.
For the construction market, however, several important delivery details remain undisclosed. No main contractor, architect or interior designer has been publicly identified for the current 363-room phase, and Hilton has not published an exact construction value beyond describing the investment as multi-million-pound.
Interior at Hilton London Metropole, where Henderson Park has previously invested in rooms, lobby spaces, food and beverage areas and conference facilities. Image: Henderson Park.
363 Bedrooms Being Delivered Floor by Floor
The West Wing forms a substantial part of the 1,100-bedroom Hilton London Metropole, one of the capital’s largest conference hotels. The revised accommodation is aimed particularly at families and groups. Hilton’s current room inventory includes two-queen family rooms, rooms with sofa beds and a Four Queen Bed Family Connecting Room formed by adjoining dual-queen rooms and capable of sleeping eight people.
Five of the eight-person connecting configurations are expected to be available. Other West Wing accommodation includes rooms capable of sleeping four or five guests alongside accessible options.
The floor-by-floor programme allows sections of the bedroom stock to be refurbished progressively rather than removing the entire wing from use at the same time. Hilton continues to operate and market the wider hotel while the programme is underway, although the number of rooms or floors taken out of service during each phase has not been disclosed.
That type of sequencing is particularly relevant on large occupied hotels, where contractor access, material movements, noise, dust and temporary isolation must be managed alongside normal guest operations. London Construction Magazine has previously examined how uncertainty and sequencing are affecting major London refurbishment projects.
Current Construction Team Has Not Been Disclosed
Despite the scale of the West Wing programme, the current project announcement does not name the main contractor, project manager, cost consultant, MEP engineer or specialist fit-out contractors. The technical depth of the works is also not publicly confirmed. It is therefore not clear whether the 2026 programme involves complete bedroom strip-out, bathroom replacement, significant MEP renewal, fire-system modifications, acoustic upgrades or primarily interiors and FF&E work.
Those distinctions matter. A live hotel refurbishment involving services replacement and bathroom work creates a materially different construction programme from an FF&E-led room refresh, particularly where risers, drainage, fire systems and occupied floors remain operational around the work areas. Similar constraints form part of the wider construction risk associated with London hotel retrofit and conversion projects.
West Wing Follows Earlier Major Hilton Refurbishment
The current works follow an earlier major investment programme at Hilton London Metropole, but the two phases should not be treated as the same construction contract. HDR’s project record for the earlier refurbishment states that its building-services work covered around 800 bedrooms, two conference centres and the hotel’s public areas. That programme included mechanical ventilation, heating and cooling, electrical infrastructure, lighting, domestic water, drainage, fire alarms, sprinklers and Building Management System upgrades.
HDR also records replacement of façades and windows in parts of the previous programme and installation of more efficient fan coils and room controls. None of those measures has yet been confirmed as part of the present 363-bedroom West Wing package. Henderson Park continues to list Hilton London Metropole within its portfolio and says it has renovated rooms, lobby spaces, food and beverage areas and conference facilities since acquiring the London and Birmingham Metropole hotels in 2017. Hilton remains the hotel brand and operator.
The programme sits within a wider period of investment in London hospitality assets, including hotel refurbishments, conversions and redevelopment opportunities. LCM has previously examined this pipeline through projects such as the St Giles London Hotel redevelopment opportunity in the West End.
Kelly Shrives-Wrist, general manager of Hilton London Metropole, said: “The West Wing refurbishment allows us to address that demand with a product that combines scale, flexibility and location.” The next published milestone is completion of the West Wing refurbishment in November 2026. Hilton has not publicly confirmed an exact handover date, the remaining floor-by-floor programme or the construction team delivering the works.
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Expert Verification & Authorship: Mihai Chelmus Founder, London Construction Magazine | Construction Testing & Investigation Specialist |